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Quality Assurance Specialists deliver quality assurance activities as part of the integrated Assurance plan (working with a range of stakeholders including internal customers, suppliers and service providers).

They also use quality assurance as a mechanism for strengthening compliance and driving improvements in quality management.

Job Responsibilities
  • Perform audits and other quality assurance activities in line with the annual programme and direction of line manager.
  • Demonstrate professionalism, impartiality and integrity in all aspects of the role.
  • Plan, scope and conduct assigned audits in line with the agreed programme and business processes.
  • Provide high quality, timely and accurate reporting from assurance activities undertaken.
  • Input to the mechanism for recording, trending, and managing non-compliance issues including identification of root causes.
  • Offer support and guidance on the application of Integrated Management Systems (IMS) and process performance metrics in order to strengthen compliance and improve quality management.
  • Own your personal development to develop competencies across our assurance scopes and widen your knowledge of Quality Management
  • Contribute to business targets and improvement plans to build a value adding assurance service and promote continual improvement.
  • Be aware of and abide by the standards and expectations for your role and the risks associated.
  • Understand and enact the company values in all aspects of the role.
  • To act in a safe and secure manner at all times, recognise potential consequences of personal behaviour and say if others fall short with respect to security.
  • To consider Equality, Diversity, and Inclusion (ED&I) in all conversations and interactions, ensuring all individuals are treated equally, respectfully and in line with company ED&I principles


Experience Required

  • Significant experience in assurance / auditing (ideally in a highly regulated environment)
  • Depth and breadth of experience communicating with a range of stakeholders (both internal and external)
  • Proficient in ISO 9001:2015 and its implementation
  • Good working knowledge of Microsoft Office applications
  • Good interpersonal communications and influencing skills
  • Internal Audit qualification
  • Membership of a professional institute / industry body
  • A good working knowledge of ISO 14001 and ISO 45001 and their implementation
  • Experience of working with external service providers and / or supply chain
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