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The role of a Document Controller, is to be accountable for the maintenance, development, and continual improvements of document management for the full organisation,  ensuring that the business information is adequately and efficiently managed through their life cycle.

They also engage with the business, guide and assist in supporting the implementation of the document control methodology, including giving advice, leadership, and direction on all document management tasks. 

Job Responsibilities
  • To ensure that document management systems are developed, maintained and meet regulatory, stakeholder and customer needs.
  • To have an in-depth knowledge of the different roles within document management and to guide each role accordingly.
  • To be fully embedded into the end-to-end life cycle of document management, from creating a document, numbering, publishing, version control, review and withdrawal.
  • To be the point of contact for all document control issues and to deal with them in a professional manner.
  • Review submitted documentation and prepare document metrics and deliver when and if required.
  • Issue controlled copies and transmittals as and when required ensuring that the associated trackers are kept up to date.
  • Prepare reports for the overall heath and status of documentation, making sure support is given to address risks and mitigate issues.
  • To deliver set document management objectives and targets.


Experience Required

  • Experience working with management systems and document management toolsets.
  • Excellent IT skills and fully competent in Microsoft office Software.
  • Understanding of different artifacts (Drawings, Process Maps, Word documents etc),
  • Knowledge and experience working against ISO 9001
  • Experience with SharePoint and understanding of workflows.
  • Experience of auditing
  • Understanding of compliance needs and following governance
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